Frequently Asked Questions
Everything you need to know about your journey to ultimate comfort.
How do Orthofeet® shoes help with foot pain?
Our footwear features premium orthotic insoles with anatomical arch support and multiple cushioning layers that improve foot and leg alignment, enhancing comfort and easing pain from the heel to the lower back.
What is your 60-day Wear Test policy?
We offer a 60-day Wear Test that allows you to try our shoes risk-free. If you are not completely satisfied with the comfort and fit, you can return them for a full refund, even if they have been worn outdoors.
Do you offer free shipping and returns?
Yes, we provide free standard shipping on all orders within the United States, as well as free returns and exchanges to ensure you find the perfect fit without any extra cost.
Are Orthofeet® shoes available in wide widths?
Absolutely. We specialize in inclusive sizing, offering a wide variety of styles in Medium, Wide, and Extra Wide widths to accommodate various foot shapes and conditions like bunions or swelling.
How do I determine my correct size?
We recommend ordering your standard dress shoe size. Our designs feature a non-binding upper and a wide toe box; however, we include a set of 'Fitting Spacers' with every pair to help you customize the internal volume for a perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.